Workers’ Compensation FAQ

This FAQ is written from the perspective of a veteran workers’ compensation case manager/paralegal with decades of experience. It answers the most common—and most confusing—questions injured workers have during a California workers’ compensation case.

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Important note

Every workers’ compensation case is unique. This FAQ provides general guidance only and does not replace legal advice. Contact an attorney regarding case-specific questions.

General claim questions
Reporting and claim basics
When should I report my work injury?

Immediately. California law requires employees to report work injuries as soon as possible. Delays can give the insurance company a reason to question or deny the claim.

What if my injury happened gradually over time?

Cumulative trauma injuries (repetitive stress, overuse, exposure) are common. The date of injury is typically the last day you worked or when you first knew the condition was work-related.

What if my employer never gave me a claim form?

Employers are legally required to provide a DWC-1 claim form within one working day of learning of an injury. Failure to do so may subject them to penalties.

Claim acceptance, delay, and denial
Investigation and disputes
What does it mean when a claim is under investigation?

The insurance company has up to 90 days to investigate your claim. During this time, they must still provide up to $10,000 in medical treatment.

What happens if my claim is denied?

A denial does not end your case. Medical evidence can still prove the injury is work-related. Many denied cases are later accepted or resolved through litigation.

Can the insurance company take my recorded statement?

Yes, but you should speak with your attorney first. Recorded statements can be used against you if poorly phrased.

Medical treatment & doctors
Getting care
What is an MPN?

A Medical Provider Network (MPN) is a group of doctors approved by the insurance company. Most injured workers must treat within the MPN for accepted claims.

Can I change my treating doctor?

Yes. You are entitled to change doctors within the MPN, subject to specific rules and timeframes.

What is Utilization Review (UR)?

UR is the insurance company’s process for approving or denying requested treatment based on medical guidelines.

Independent medical review
IMR
What is IMR?

IMR is a state-run process where an independent doctor reviews a denied or modified treatment request.

How long does IMR take?

Decisions are usually issued within 30 days. During this time, treatment generally cannot proceed unless urgent.

Temporary disability
TD benefits
Why is my TD payment lower than my regular paycheck?

TD benefits are two-thirds of your gross wages and are not taxed, making them lower than regular pay.

Can TD benefits stop without warning?

TD can stop if the doctor releases you to work, declares you P&S, or you reach statutory limits.

Permanent disability
PD ratings and apportionment
What is apportionment?

Apportionment assigns what percentage of disability is due to non-work-related causes such as prior injuries or conditions.

Can I challenge a low PD rating?

Yes. Ratings can be disputed through Qualified Medical Evaluations (QME) or Agreed Medical Evaluators (AME).

Qualified medical exams
QME / AME
What is a QME?

A QME is a state-certified doctor who evaluates disputed medical issues.

Do I need to be honest at a QME?

Absolutely. Exaggeration or minimization can damage credibility and case value.

Settlements
Resolving your case
Should I settle before finishing treatment?

Generally no, unless strategically advised. Early settlement often undervalues future medical needs.

Can a settlement be reopened?

C&R settlements generally cannot be reopened. Stipulated Awards may be reopened within five years under certain conditions.

Vocational benefits
SJDB voucher
What is the Supplemental Job Displacement Benefit (SJDB)?

It is a voucher (up to $6,000) for retraining or education if you cannot return to your old job.

Retaliation & job protection
Workplace rights
Can my employer fire me for filing a workers’ comp claim?

No. Retaliation is illegal and may entitle you to additional remedies.

Does workers’ comp protect my job?

Workers’ comp does not guarantee job protection, but other laws such as FMLA, CFRA, and FEHA may apply.

Liens & offsets
EDD liens and reductions
What is an EDD lien?

If EDD pays benefits while workers’ comp is delayed, they may seek reimbursement from settlement proceeds.

Can liens be reduced?

Yes. Attorneys routinely negotiate lien reductions.

Common mistakes to avoid
Protect your case
  • Failing to attend medical appointments.
  • Posting about your injury on social media.
  • Working off the books while receiving TD.
  • Downplaying symptoms to doctors.
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For informational purposes only. Not legal advice. No attorney-client relationship is formed by reading this page.